Operations Manager

Adeso, formerly known as Horn Relief, is an expanding and vibrant African based international development and humanitarian organization. At Adeso, we work with African communities who are yet to realize their full potential; working inside these communities to create environments in which Africans can thrive. Our belief that economic, social and environmental security is the bedrock of a healthy community drives the nature and intent of our programming. We work to prevent and overcome situations that adversely affect community well-being by: reinvigorating the economy, developing skills for life and work, providing humanitarian aid, and influencing policy.

For the past 20 years we have strengthened rural livelihoods through environmental awareness, training, technology transfer and innovative humanitarian projects in pursuit of a peaceful, self- reliant, and greener future. Currently, Adeso has programs in Somalia, Kenya and South Sudan. Our current donor portfolio includes the European Commission, USAID, SIDA, CIDA, UNICEF, and the Government of Netherlands, among others. Adeso is an exciting and dynamic organization experiencing managed rapid growth. It offers sound employment conditions with opportunities for personal growth and development.

POSITION SUMMARY

Under the supervision of the CFO/COO, the Operations Manager (OM) will oversee the Logistics, Security and ICT departments in Nairobi. The main role of the OM is to ensure smooth functioning of the organization operations, consistent and high quality service delivery to programs/projects and constant evaluation and readjustment of policies and procedures to take into account changes within the operating environment.

POSITION PURPOSE

The OM leads and guides the Operations teams (ICT, Logistics and Security) and fosters collaboration within the team, with program staff and with other Adeso staff. S/he is also responsible for capacity building and training for the Operations team managers and for ensuring compliance with organizational and donor requirements.

SPECIFIC ROLES AND RESPONSIBILITIES Operations:

The OM ensures the strategic direction of Operations departments focusing on achievement of the following results:

Coordination and planning of operational activities;

Performance management of the ICT and Security managers and the Logistics team;

Full compliance of operations with Adeso and donor rules, regulations and policies;

Maintenance of internal Standard Operating Procedures (SOPs) and operational policies;

Knowledge building and sharing with regard to management of operations, organization of staff training and synthesis of lessons learnt/best practices;

Management of the administrative functions of all Adeso offices in Kenya, USA and UK.

 

Logistics:

Supervision of the Logistics team, ensuring efficient procurement and logistical services, and focusing on compliance with Adeso policies and procedures, to:

Continue implementation of logistics and procurement strategies e.g. sourcing strategy, supplier selection, evaluation and performance measurement of suppliers;

Manage Adeso assets, facilities and logistical services;

Support program and project staff with logistical requirements.

 

Information Communication Technology:

Supervision of the ICT team, ensuring proper and efficient information and communication management and focusing on:

Development of, and compliance with ICT policies;

Development and implementation of IMS, including HRM and ERP;

Continued support services to programs.

 

Security:

 

Supervision of Security manager, ensuring that adequate security protocols are in place, and focusing on:

Implementation of comprehensive security protocols for all Adeso office and field locations;

Communication of relevant security information in a timely manner to the SMT and heads of departments;

Appropriate training for staff, especially those who are based in or regularly travel to remote field locations.

 

SKILLS AND QUALIFICATIONS

 

ESSENTIAL

Undergraduate degree in a relevant subject (e.g. development, management, business)

Minimum 5 years management experience (of which at least 3years in operations/administration) in either commercial or non-profit organizations

Demonstrable knowledge of at least 3 of the following areas: Donor Rules and Regulations; Project Cycle Management; Logistics and Procurement; ICT; Security Management

Excellent written and analytical skills and proficiency in computer applications such as word processing, spreadsheets, PowerPoint

Demonstrable success in developing and monitoring compliance with organizational policies and procedures

Personal qualities of integrity and credibility, and commitment to the mission of Adeso

Strong decision making, team building and negotiation skills

Excellent people skills, with the ability to contribute as part of a dynamic leadership team

Ability to multi-task and effectively handle stressful situations

 

DESIRABLE

Postgraduate degree in a relevant subject

Skills in human resource management, including distance management

Prior experience with managing donor contracts (e.g. USAID/EC/DFID)

Fluency in Swahili and/or Somali language

Previous work experience in Kenya, South Sudan or Somalia

How to apply:

APPLICATION PROCESS

This is a challenging opportunity for a dedicated and highly motivated professional. If you would like to join this dynamic team and be part of building resilience and economic growth in Africa, please submit your application to jobs@adesoafrica.org, quoting the position in the email subject matter, by March 31st 2013.

Each application should be addressed to the Human Resources Manager and include the following:

An updated CV

An application letter which should include remuneration requirements and contact information for three work-related referees

 

Applications not including all of the above information will not be reviewed.

 

Only short-listed candidates will be contacted. Adeso is an equal opportunity employer.