Emergency Operation Centre Officer

By Live Lover -
Kenya Red Cross Society is one of the largest humanitarian organizations in Kenya. Its mission is to be the leading humanitarian organization in Kenya delivering excellent quality service of preventing and Alleviating Human Suffering.
Currently, KRCS aims to strengthen disaster preparedness capacity, by investing in stocks for small scale disasters which are hard to resource, strengthening systems and procedures, building experience and improving practice in cash transfer programming, developing human capacity and enhancing the use of learning to inform future responses.

The Society is looking for qualified persons to fill the following positions:

Position Title:           Emergency Operation Centre Officer
Reporting to:              Search & Rescue Manager
Job location:              Headquarters

Overall Purpose
As part of the Disaster Operations Team, the Emergency Operations Officer will have overall responsibility for the functioning of the Emergency Operation Centre (EOC) during normal times and with the support the Operations Duty Manager during Mass Casualty Incidents (MCIs).   Reporting to the Search and Rescue (SAR) Manager, the EOC officer will support the effective coordination of disaster response operations in liaison with other KRCS teams (at Headquarters and in the counties) and external emergency providers including Emergency Medical Services (EMS), the police, hospitals and others. 

Main duties and responsibilities
Emergency operations centre
·         Ensure the effective functioning of the EOC call centre within agreed standard operating procedures and relevant policies
·         Manage the flow information to and from the EOC to enable timely decision making by the Disaster Operations team during disasters.
·         With support from Information Technology (IT), ensure that radio and communication systems managed by the EOC are effectively maintained.
·         Monitor adherence to agreed protocols regarding the use of VHF/HF radios and other communication systems for disaster reporting and management
·         Supervise volunteers working with the EOC, ensuring they have clear roles and work within the framework of agreed policies

Preparedness and response
·         Contribute information and analysis to support the preparation of KRCS contingency plans
·         Responsible for maintaining the standby team roster, ensuring contact details, availability and other key data is accurately maintained and available at all times
·         Support the Duty Manager to activate response teams to respond to disasters

Information and systems management and reporting
·         Maintain an up to date and effective database to support disaster preparedness and response activities
·         Liaise with Counties to keep track of emerging and on-going events
·         Monitor agreed indicators, identify trends and share information through agreed channels regarding events which may require action
·         Monitor, collate, analyse and share information through agreed channels about on-going disasters
·         Ensure that protocols regarding the sharing of disaster information (internally and externally) are adhered to
·         Working with the Disaster Operations team, IT and other stakeholders, actively contribute to the development and upgrading of EOC information and management systems

Administration
·         Maintain a complete and updated inventory list of resources managed by the EOC
·         Ensure that all volunteer on-duty time is recorded, authorised, payments made and correctly charged
·         Ensure that any working advances are processed within agreed deadlines
·         Ensure that filing maintained effectively
Minimum Qualifications
  • Degree in disaster management or related subject
  • Relevant training in disaster management

Key Competencies
·         At least 3 years professional experience in disaster management
·         Experience of preparing high quality reports
·         Experience of GIS and other technologies which could be used in disaster management

·         Experience of the Red Cross Red Crescent

Applications should be sent to the following address to be received on or before Friday, 16th January 2015.
Secretary General
Kenya Red Cross Society
P.O. Box 40712-00100,
Nairobi 

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