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Showing posts with the label Teller

Tellers/Customer Service Officers

The company is a dynamic Christian organization within the micro-finance sector. The company was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution. In line with the growing business needs we are seeking highly competent, focused, and results oriented individuals for various positions within our business units across the country. JOB REF : HR: 023/1/2014 Tellers/Customer Service Officers Reporting to the Branch Operations & Service Supervisor the position holder will ensure excellent customer service, high levels of professionalism, accuracy and prompt service delivery within our banking operations. Key responsibilities The position holder will among other duties carry out the following duties: Transaction processing: Process daily customer transactions in line with company policies and other operation procedures. Customer service: Ensure high standards of customer service ensuring all customer queries...

Bank Tellers

 - 00102354 Primary Location : KE-Nairobi-Nairobi  Job Type :Fixed Term Contract  Payroll Posting Range:  :6 Jun 2013 - 14 Jun 2013 Job Purpose Dispense and receive cash and related instruments and provide customer service to walk-in branch Retail customers. Main accountabilities and approximate time split Accountability Time split: Cash And Related Transactions 70% Outputs: • Dispense and receive physical cash, cheques, travellers cheques, drafts and other  financial instruments over the counter to walk-in primarily retail banking customers. • Where required, process foreign currency travellers cheques, either by issuing or  cashing such cheques. • Before processing each transaction, verify that all the required information for the  transaction is accurate and complete in accordance with the banks procedures (for  example when cashing a cheque, verify the date, bank name, customer’s ID and  validity o...

Head Teller

 (2 positions) The Position Reporting to the Manager Operation, the job holder is responsible for Management of Cash, Branch Operations and Administration. Key Responsibilities  Co-custodian of cash and ATMs and Test Keys.  Checking of cash vouchers, transfer vouchers and transaction journal.  Authorisation of cash and transfer transactions within their limits.  Administration of leave and sick off.  Administration of safe custody items.  Maintenance of Branch assets and update of assets inventory.  Ensure reconciliation of suspense accounts and timely submission of monthly returns.  Settlement of branch bills.  Management of the teller line and back office staff reporting to him.  Servicing and reconciliation of the ATM.  Confirming and balancing of physical cash in and out of the vault.  Print and check cashiers transaction report and transfer vouchers  Authorise all transactions within their limits.  Reconciliation of suspense accounts. The P...