Team Leader for the Debt collectors
A firm in Westlands, Nairobi is looking for enthusiastic self-driven applicants to join in the position of a Team Leader for the Debt collectors. Responsibilities • Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts. • Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts. • Organizes collection work load according to degree and amount of delinquency and ass igns accounts to workers for collection. • Writes letters or approves form letters for use in collection attempts. • Recommends telephone techniques used by COLLECTOR. • Verifies accuracy of accounts, using calculator and computer. • Authorizes or refers accounts to manager for repossession and legal actions against debtors. • May assist subordinates with collection activities in difficult cases. • May supervise and coordinate activities of clerical workers in related activities. Qualifications • Possession of ...