Team Leader for the Debt collectors

By Live Lover -
A firm in Westlands, Nairobi is looking for enthusiastic self-driven applicants to join in the position of a Team Leader for the Debt collectors.


Responsibilities
• Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts.
• Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts.
• Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection.
• Writes letters or approves form letters for use in collection attempts.
• Recommends telephone techniques used by COLLECTOR.
• Verifies accuracy of accounts, using calculator and computer.
• Authorizes or refers accounts to manager for repossession and legal actions against debtors.
• May assist subordinates with collection activities in difficult cases.
• May supervise and coordinate activities of clerical workers in related activities.


Qualifications
• Possession of a Degree/Diploma in any field from a recognized Institution with at least 2 Years’ experience in supervising a debt collection team
• Strong analytical power, good problem-solving skills and ability to work under pressure.
• Good leadership skills
• Good communication and interpersonal skills to manage stakeholders.
• Fluency in both spoken and written English.


How to Apply
If qualified send your CV to recruitment@lioncash.co clearly indicating ‘Team Leader for Debt collector’ on the subject line by 10th of January, 2020

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