People Operations Administrator

To apply click here Date: 30-Jul-2021 Location: Nairobi, Sub Saharan Africa, KE Company: British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Pay band: 4 Salary: KES 153,983 Alternative locations the role could be based: Kenya Department: Human Resources Contract type: Indefinite contract Duration: N/A Role Purpose The Regional People Operations function will handle specific transactional work that requires a significant degree of expertise and country and/or region-specific knowledge (pay and payroll; tax; pensions; onboarding / exiting; mandatory reports; contracts). You will carry out a range of HR operational and payroll tasks within a country or small cluster of countries, ensuring that processes are adhered to effectively and efficiently, working closely with HR Advisory and Shared Services teams within the HR function. They will cover Kenya, Uganda, Tanzania, Rwanda, Ethiopia, Sudan and South Sudan. Challenges & Accountabilities This role requires a clear understanding of HR process, service proposition, and policies in order to deliver effectively. You will contribute to the implementation of the new HR Op Model, providing feedback to the relevant HR functions to drive continuous improvement. You will also build and manage key relationship with the People Advisory and SSC functions ensuring a smooth flow of communication. As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time. Main Accountabilities: Delivers a range of administrative services within agreed HR procedures, to maximise quality, continuity and efficiency Maintains accurate HR and payroll records (as applicable) and drafts routine and some non-standard documentation, reports or financial analysis/reconciliations Performs straightforward analysis, manipulation and interpretation of data, tasks or information, presenting findings/results accurately and appropriately to support effective maintenance of HRIS and payroll systems Notifying employees of their new compensation following the annual review. It may include the generation of letters/statements and the distribution of these to employees alongside their reward conversations. Carrying out relevant activities in relation to change to recurring/assignment related allowances in the system. This includes awarding, amending, calculating or ceasing an employee's allowance entitlement in the system, and notifying them of the change. Recognises and understands the impact of incidents arising (e.g. complaints, resourcing problems, logistical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service delivery or customer experience. Proactively communicates and liaises with others (inside and outside the BC) to ensure effective coordination and delivery of events, services and activities Actively builds an established network with internal stakeholders across the wider department, unit or region to enable effective resolution of issues when they arise Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards. Provide support to the recruitment hub in the management of recruitment and selection of staff, according to corporate and equal opportunity standards with adherence to local employment laws Supporting the recruitment process by ensuring relevant pre-employment checks and onboarding are carried out in accordance with the provisions of local legislations. Requirements The post holder must have exceptional attention to detail skills, and also experience of running payroll, experience working in HR and using HRIS, and systems knowledge (Excel, Word, Power Point, Payroll and HRIS) Essential: Experience of running payroll Experience working in HR and using HRIS Systems knowledge (Excel, Word, Power Point, Payroll and HRIS) Exceptional attention to detail Role Specific Skills Ability to use and adapt written and verbal communication skills to suit a variety of different audiences Desirable Experience in an international environment Experience of working in a remote team Experience of working with HR Shared Services Ability to use and adapt written and verbal communication skills to suit a variety of different audiences Additional Information: Must have the right to live and work in the location the role is based. Closing Date: 10 August 2021 applications will close 23:59 Nigeria Time A connected and trusted UK in a more connected and trusted world. Equality Statement The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you have any problems with your application please email askhr@britishcouncil.org Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.