General Manager

By Live Lover -


We are a blue chip Company, a leader in the broadcast media sector. We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of General Manager, Kenya. This position will be based in Nairobi, Kenya and the successful candidate will report to the Regional Director: East Africa.

CONTEXT
·         Diverse Global Organisation
·         Socio-political environment
·         Technological environment
·         Environmental complexities
·         Multi-cultural, participative and performance driven company culture
·         Changing Regulatory environment

CUSTOMERS
·         Regional Director
·         Suppliers / Service providers/ Staff / Contractors
·         External bodies (banks, tax offices, auditors, customs and excise, Pension Fund Manager and Regulators) 
·         Shareholders & Business partners

ACCOUNTABILITIES
·         Responsible for achieving financial (subscriber growth, operating profit and cash flow) and operational targets
·         Responsibility for subsidy management, database management and the execution of retention strategies
·         Be the focal point for Regulatory issues in the country including new legislations and technological developments impacting on the sector
·         Take responsibility for overall Sales and Distribution drive for the business
·         Take responsibility for Customer Service delivery
·         Monitor and propose on strategies to counter competition

OUTPUTS
·         Monitor financial and performance targets of the company
·         Maintain relationships between shareholders / Business Partners / 3rd Party Broadcasters, head office and key programme suppliers.
·         Co-ordinate implementation of Business Process
·         Develop culture of customer centricity
·         Manage subscriber management services
·         Identify business opportunities that align with the strategy of the company
·         Formulate /Implement /monitor business strategy
·         Prepare board papers
·         Pension Fund Trust Management
·         Draft and negotiate agreements
·         Working capital management – cash flows
·         Manage financial discipline re: financial policies and procedures and internal controls
·         General management reports
·         Liaise with bankers, auditors, suppliers and subscribers
·         Manage annual budget and forecast exercises

·         Manage statutory and tax obligations
·         Manage corporate image & reputation
·         Manage corporate social investment (CSI) programmes
·         Manage and develop staff

COMPETENCIES
Functional Competencies
·         Business acumen and sound financial skills
·         Minimum of a Bachelor’s Degree
·         Master’s degree in Business Management
·         10 years’ experience in Business management
·         At least 5 years’ experience in a senior position at General Management/Head of Department level.
·         Proven experience emerging in Over the Top OTT/ Cable services
·         Proven experience in Consumer Electronics/Telcoms/mass market ICT Sector
·         Experience in sales, Distribution, Marketing & Operations of mass market products/services

Knowledge

·         Operations knowledge/experience
·         Organisation understanding
·         Knowledge/ experience in a financial environment 
·         Human Resources / talent management
·         Legal understanding
·         Administration understanding
·         Tax knowledge
·         Computer software knowledge (finance - spread sheet, word processing packages)
·         Pay television industry/ market knowledge
·         Internet industry knowledge
·         Sales and Marketing knowledge
·         Pension Fund Investment Knowledge
·         Public relations & corporate communications
·         Market  & Customer Knowledge

Skills

·         Leadership
·         Strategic thinking
·         Analytical ability
·         Idea generation
·         Verbal and Written Communication
·         Sound judgement
·         Organising and planning
·         Team leadership
·         Negotiation
·         Decisiveness
·         Problem-solving
·         Interpersonal
·         Networking
·         Information Seeking & Trend Analysis
·         Ability to handle conflicts of varying natures and complexities

Personal qualities

·         Cultural sensitivity
·         Service Orientation
·         Empathy
·         Integrity
·         Attention to detail
·         Results orientation
·         Entrepreneurial spirit
·         Drive/energy
·         Diplomacy/tact
·         Risk taking
·         Flexibility/adaptability
·         Ability to handle stress / work under pressure
·         Deadline driven
·         Initiative / innovation


Interested applicants should submit their CV’s to generalmanager014@gmail.com with the subject line clearly marked “General Manager”:  Closing date for the applications is 15th October 2014.


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