General Manager

We are a blue chip Company, a leader in the broadcast media sector. We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of General Manager, Kenya. This position will be based in Nairobi, Kenya and the successful candidate will report to the Regional Director: East Africa.

CONTEXT

·         Diverse Global Organisation

·         Socio-political environment

·         Technological environment

·         Environmental complexities

·         Multi-cultural, participative and performance driven company culture

·         Changing Regulatory environment

CUSTOMERS

·         Regional Director

·         Suppliers / Service providers/ Staff / Contractors

·         External bodies (banks, tax offices, auditors, customs and excise, Pension Fund Manager and Regulators) 

·         Shareholders & Business partners

ACCOUNTABILITIES

·         Responsible for achieving financial (subscriber growth, operating profit and cash flow) and operational targets

·         Responsibility for subsidy management, database management and the execution of retention strategies

·         Be the focal point for Regulatory issues in the country including new legislations and technological developments impacting on the sector

·         Take responsibility for overall Sales and Distribution drive for the business

·         Take responsibility for Customer Service delivery

·         Monitor and propose on strategies to counter competition

OUTPUTS

·         Monitor financial and performance targets of the company

·         Maintain relationships between shareholders / Business Partners / 3rd Party Broadcasters, head office and key programme suppliers.

·         Co-ordinate implementation of Business Process

·         Develop culture of customer centricity

·         Manage subscriber management services

·         Identify business opportunities that align with the strategy of the company

·         Formulate /Implement /monitor business strategy

·         Prepare board papers

·         Pension Fund Trust Management

·         Draft and negotiate agreements

·         Working capital management – cash flows

·         Manage financial discipline re: financial policies and procedures and internal controls

·         General management reports

·         Liaise with bankers, auditors, suppliers and subscribers

·         Manage annual budget and forecast exercises

·         Manage statutory and tax obligations

·         Manage corporate image & reputation

·         Manage corporate social investment (CSI) programmes

·         Manage and develop staff

COMPETENCIES

Functional Competencies

·         Business acumen and sound financial skills

·         Minimum of a Bachelor’s Degree

·         Master’s degree in Business Management

·         10 years’ experience in Business management

·         At least 5 years’ experience in a senior position at General Management/Head of Department level.

·         Proven experience emerging in Over the Top OTT/ Cable services

·         Proven experience in Consumer Electronics/Telcoms/mass market ICT Sector

·         Experience in sales, Distribution, Marketing & Operations of mass market products/services

Knowledge

·         Operations knowledge/experience

·         Organisation understanding

·         Knowledge/ experience in a financial environment 

·         Human Resources / talent management

·         Legal understanding

·         Administration understanding

·         Tax knowledge

·         Computer software knowledge (finance - spread sheet, word processing packages)

·         Pay television industry/ market knowledge

·         Internet industry knowledge

·         Sales and Marketing knowledge

·         Pension Fund Investment Knowledge

·         Public relations & corporate communications

·         Market  & Customer Knowledge

Skills

·         Leadership

·         Strategic thinking

·         Analytical ability

·         Idea generation

·         Verbal and Written Communication

·         Sound judgement

·         Organising and planning

·         Team leadership

·         Negotiation

·         Decisiveness

·         Problem-solving

·         Interpersonal

·         Networking

·         Information Seeking & Trend Analysis

·         Ability to handle conflicts of varying natures and complexities

Personal qualities

·         Cultural sensitivity

·         Service Orientation

·         Empathy

·         Integrity

·         Attention to detail

·         Results orientation

·         Entrepreneurial spirit

·         Drive/energy

·         Diplomacy/tact

·         Risk taking

·         Flexibility/adaptability

·         Ability to handle stress / work under pressure

·         Deadline driven

·         Initiative / innovation

Interested applicants should submit their CV’s to generalmanager014@gmail.com with the subject line clearly marked “General Manager”:  Closing date for the applications is 15^th October 2014