Branch Manager – Nanyuki, Kitale, Isiolo or Kitui

By Live Lover -
CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country. CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd; currently CIC has businesses operating all over Kenya with 19 branches. In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:

Branch Manager – Nanyuki, Kitale, Isiolo or Kitui
Job Role / Purpose
To ensure the branch runs effectively; coordinate marketing and sales functions for CIC products, generate revenue, increase market share through efficient and friendly customer service and to safeguard company property in accordance with the Company’s policies and objectives.
Duties & Responsibilities
1. Market and sell all CIC Insurance products to ensure branch growth and penetration.
2. Administer branch activities in accordance with the company policy and values.
3. Prepare and send branch performance report to the HQ and give updates of the business status of the branch.
4. Determine and develop the annual branch Revenue/Expense budgets.
5. Perform marketing and public relations activities to create business awareness.
6. Design and identify new marketing initiatives and operational plans.
7. Recruit and train intermediaries.
8. Ensure delivery of all renewal notices and close follow-up for business retention.
9. Advice and assist clients to update/carry out policy reviews.
10. Manage and control the branch expense budget.
11. Monitor and carry out routine branch audit on the use and accountability of the motor certificates and receipts.
12. Handle branch administrative issues including leave plan for the staff.
13. Attend Sacco/Co-operative societies AGMs or SGMs, Education meetings and any invited leaders meetings.
14. Liaise with the co-operative officers.
15. Ensure credit control compliance of 50:25:25 monthly.
16. Ensure business portfolio mix.
17. Manage loss ratios of the branch within set limits all the time.
18. Ensure effective and efficient processes are followed in the Branch all the time.
19. Represent the Company in all relevant forums.
20. Handle customer needs that are beyond the Branch staff capability.
21. Ensure all underwriting processes are adhered to at all times.
22. Identify staff training needs.
23. Maintain good relationships with all service providers.
24. Signing of branch documents.
Academic Qualifications
Degree –Business Related
Professional Qualifications
Completed AIIK/ACII Diploma
Relevant Work Experience
At 5 years in the financial services industry with at least three in supervisory position
Skills / Knowledge
• Excellent communication and presentation skills
• Excellent customer care skills
• Good negotiation skills
• Good Computer skills
• Good driver
• Understanding of the working environment /competitors
• Technical competence in underwriting insurance risks and claims procedures
• Basic knowledge of regulations by AKI and IRA
• High emotional intelligence
Personal Attributes (3-must, 2-should, 1-preferably)
• High integrity – 3
• Good team leader – 3
• Results oriented – 3
• Dynamic -3
• Fair and objective – 3
• Problem solving – 3
• Highly organised – 3
• Self driven – 3
• Diplomatic at all times – 3
• Highly organised – 3
• Pleasant and friendly to customers -3
• Good judgement and quick decision maker – 3
If you have the required professional and academic qualifications and you are ready to execute the mandate, kindly send your resume to the address below indicating on the subject of your email the job title.
For example: Ref: Application for Branch Manager – Nanyuki, Kitale, Isiolo or Kitui Position
To:
THE GROUP HUMAN RESOURCES MANAGER
CIC INSURANCE GROUP LTD
Strictly through Email to: recruitment@cic.co.ke
The application should reach us by close of business on 7th November, 2014. Please note only short listed candidate will be contacted. If you do not hear from us by 10th November, 2014 consider your application unsuccessful.

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