Waiter/Waitress

A new upcoming hotel based in Nairobi’s up-market area, is seeking to fill the following

position:

WAITER/WAITRESS (4 Positions)

Location: Nairobi, Kenya

Brief Description

The Waiter/Waitress will be responsible for the providing service in the restaurant section to the

standards laid down.

Detailed Description

 Ability to prepare table settings for different types of meals

 Welcome guests and guide them to their tables

 Present menus to guests and answer questions about menu items, making recommendations

upon request.

 Take orders for food and beverages from guests

 Collect payments from guests

 Clear tables after guests have finished dining

 Maintain and improve standard of service and operating standards, ensuring maximum guest

satisfaction

 Ensuring that his/her station and environment is kept hygienically clean and also work in a

hygiene manner

Job Requirements

Knowledge, Skills, Experience, Competencies

 Holds a Certificate Food and Beverage Service

 Have at least two years experience in a similar position in the hotel industry

 Must have a thorough knowledge of service in a hotel

 Must be smart with a good command of English and have good sales skills

 Ability to work in a high stressful environment

 A pleasant personality and good customer service skills

 Have a good memory and good organizational skills

 Knowledge of hygiene and safety standards and possess discipline to enforce those standards

 Flexible and able to work in rotating shifts

Interested and qualified candidates should submit an application letter and CV indicating email

address or telephone contacts, names & contacts of 3 referees to this email address :

recruitment@sholtan.com. In the subject line, please indicate the position to which you are

applying.

The last date of receiving applications shall be the 3rd October 2012.

Note that only short-listed candidates will be contacted for interviews.