Information Systems Assistant
Department/ Office: United Nations Office at Nairobi
Duty Station: NAIROBI
Posting Period: 18 October 2012-17 November 2012
Job Opening number: 12-IST-UNON-24819-R-NAIROBI (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). The post is located in the Resource Management Section (RMS) of the Information and Communications Technology Service (ICTS) in UNON.
Responsibilities
Under the direct supervision of the Chief, Resource Management Section (RMS), the incumbent will be responsible for the following duties:
1. Act as IMIS security assistant responsible for maintaining IMIS user profiles.
2. Provide support to IMIS users.
3. Provide hand-on training for new IMIS users.
4. Provide IMIS Reporting Facility Application (IFRA) support including Paradox configuration and troubleshooting.
5. Write SQL scripts in investigating documents' related postings and troubleshoot users' error reports.
6. Write Sybase stored procedures, triggers and views fro proper functionality of in-house developed applications.
7. Develop in-house application using the latest Rapid Application Development (RAD).
8. Design web enabled reporting applications.
9. Perform other IMIS related duties as required.
Competencies
Professionalism: Knowledge of relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final
group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to
appropriate tasks; shows willingness to learn new technology.
Education
High School diploma or equivalent. Supplemental courses / technical certificate in Information Technology ; supplemental training to keep abreast of changes in information technology; an associate university degree or equivalent in computer science / information technology is desirable.
Work Experience
A minimum of seven years of relevant and progressively responsible experience in the
information technology field. Experience in the administration, management and operation of a large IT environment with MS servers desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another United Nations Officials language is an advantage
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competency-based.
Special Notice
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
Duty Station: NAIROBI
Posting Period: 18 October 2012-17 November 2012
Job Opening number: 12-IST-UNON-24819-R-NAIROBI (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). The post is located in the Resource Management Section (RMS) of the Information and Communications Technology Service (ICTS) in UNON.
Responsibilities
Under the direct supervision of the Chief, Resource Management Section (RMS), the incumbent will be responsible for the following duties:
1. Act as IMIS security assistant responsible for maintaining IMIS user profiles.
2. Provide support to IMIS users.
3. Provide hand-on training for new IMIS users.
4. Provide IMIS Reporting Facility Application (IFRA) support including Paradox configuration and troubleshooting.
5. Write SQL scripts in investigating documents' related postings and troubleshoot users' error reports.
6. Write Sybase stored procedures, triggers and views fro proper functionality of in-house developed applications.
7. Develop in-house application using the latest Rapid Application Development (RAD).
8. Design web enabled reporting applications.
9. Perform other IMIS related duties as required.
Competencies
Professionalism: Knowledge of relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final
group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to
appropriate tasks; shows willingness to learn new technology.
Education
High School diploma or equivalent. Supplemental courses / technical certificate in Information Technology ; supplemental training to keep abreast of changes in information technology; an associate university degree or equivalent in computer science / information technology is desirable.
Work Experience
A minimum of seven years of relevant and progressively responsible experience in the
information technology field. Experience in the administration, management and operation of a large IT environment with MS servers desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another United Nations Officials language is an advantage
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competency-based.
Special Notice
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
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