IT Assistant

BACKGROUND ON EAST AFRICA REINSURANCE
East Africa Reinsurance Company is a leading reinsurance company based in Nairobi, Kenya. The company was
the first privately owned reinsurer to be established in Kenya and commenced operations on 1st January 1995.
The company was established through a joint initiative of leading insurance companies in Kenya and the
International Finance Corporation (IFC), the private sector arm of the World Bank Group.
East Africa Re (EARe) is a company that understands the local business and at the same time is international in
character with strong rating from Global Credit Rating (GCR) and AM Best. The company’s Vision is ‘To be the
risk partner of choice’ in the markets in which it transacts, and its mission is ‘To provide quality risk solutions, excellent service and enhanced value to all the stakeholders’.

POSITION PURPOSE: IT ASSISTANT
To support the IT Manager in ensuring proper operation and performance of the Company’s IT function. This includes Systems, networks and hardware support

POSITION SUMMARY
POSITION TITLE: IT ASSISTANT
DEPARTMENT :INFORMATION TECHNOLOGY
REPORTING TO: IT MANAGER
RESOURCE PERSONS: INTERNAL STAFF
DUTY STATION :NAIROBI
TERM: PERMANENT

DUTIES AND RESPONSIBILITIES
Systems and Hardware Support
 Assist in implementing new IT solutions within the Company.
 Assist in monitoring, maintaining and supporting Company systems.
 Install, configure, test , maintain and troubleshoot end user workstation.
 Carrying out regular backups and restoration of the application and database servers and PCs.
 Providing user support and training to all IT users in the Company.
 Maintaining of the Company’s internal and external websites.
Network Support Assist in maintaining and supporting the Company’s network and applications at all times.
 Assist in implementing and maintaining IT Network security.
 Manage Company’s Active Directory.
Database Management  Assist in managing and supporting the Company’s MS SQL and Oracle databases.
Policies and Standards Assist in drafting and implementing IT standards and IT strategy.
PROFILE
Experience
 Minimum 2 years in IT support.
 Knowledge of Oracle, MS SQL Server, and Google Business Apps is mandatory.
 Knowledge of Reinsurance Management System will be an added advantage.
Education
 Bachelor of Science in Information Technology or equivalent.
 Professional certifications (MCSA,MCTS - SQL Server),OCA or equivalent) will be added advantage.
Skills
 Strong IT support and management skills
 Sound knowledge of database management.
 Solid understanding of website design and management.
 Excellent troubleshooting skills.
 Good training skills.
 Good interpersonal skills.
What are you?
 A well-organized and self-driven person
 Collaborative approach with good interpersonal skills to work in a team and alone as required
 Self-starter and ability to work well as part of a team
 Ability to learn new things quickly
 Self-motivated with time management skills to successfully deliver full results within set deadlines and
within budget.
 Comfortable working with people of all levels.
 Ability to quickly understand the mission, vision and values of an organization
 Ethical behavior, honest and transparent
What do we offer you?
When working at EARe, you can expect to work with inspiring and creative colleagues. You will have
ample opportunities for growth and career development as we value continuous learning.
We offer you a challenging position in which you will be rewarded for excellent performance.

Apply now!
Are you interested in this position and do you meet the minimum requirements? Apply by sending an e-mail
with your CV and a convincing cover letter to careers@eastafricare.com. The application deadline is June 7, 2015. Due to the urgency in filing this role and high volume of applications received only shortlisted candidates
on a first come first serve basis will be contacted.
Do you have questions about this vacancy?
Visit our website at www.eastafricare.com.
Please do not hesitate to contact us by e-mail or telephone: careers@eastafricare.com or 020 4443588 / 0733
623737 / 0728 111041.