Card Sales Manager

Reporting to the Issuing Manager, the purpose of the role  is to grow card issuing revenues via increased card sales and optimal card usage by cardholders via business development initiatives

Key Responsibilities
  • Grow Card sales and market for new business to grow portfolio.
  • Direct, coordinate and manage Card Sales activities within the assigned territory.
  • Cross sell banks products and diversify the revenue base to maximize financial returns.
  • Identification of new Card business opportunities and maintaining the relationships.
  • Build and maintain customer relationships to order to achieve excellent customer service and customer loyalty
  • Manage and develop Sales Teams to drive and achieve sales targets.
  • Provide leadership during product campaigns, through presentations and sales promotions.
  • Analyze market intelligence received from the sales teams and generate recommendations for product development/modifications.
  • Provide training and coaching to the Sales Team, branch staff and retain a high performing sales team.

The Person
For the above position, the successful applicant should have the following:
  • University Degree preferably in a business related field.
  • Professional Qualifications in Marketing/ Sales or an MBA is an added advantage.
  • At least 4 years management experience in banking, 3 years of which should have been in Sales Management covering the following areas;
    • 3 years’ experience in Sales and Customer relationship management.
  •  2 years’ experience as a Sales Team Leader
  • Experience in Credit Analysis.
  • Experience in card acquiring, Visa and MasterCard Operations is essential.
  • Experience in business development and client relationship is an added advantage.
  • Experience in banking operations is an added advantage.
  • Demonstrated successful track record on delivery of results.
  • Good interpersonal skills and ability to establish new client relationships and generate new business
  • Excellent planning & Organizing, problem solving, analytical skills and strong leadership skills.
The above position is demanding for which the bank will provide a competitive package for the successful candidates.  If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
To be considered your application must be received by April 4, 2014.
Only short listed candidates will be contacted.
JOB REF: RB 20/2014

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