Faulu Relationship Officers

JOB REF: HR: 022/1/2014 
Relationship Officers (Group/ SME)

Reporting to the Senior Relationship Officer, the position holder will be tasked with the role of growing a high quality Group/SME portfolio, managing all client relationships and promoting the growth of the deposit book while ensuring excellent customer service and team work.

Key Roles and Expectations
The position’s key roles include: -

Portfolio growth and management: Recruit and retain clients ensuring a growth in loan disbursement through excellent customer service and timely service delivery.
Deposit Mobilization: Solicit deposits to match and exceed the loan book.
Loan processing: Ensure thorough business assessment, proper securitization and compliance to audit standards and company policy.
Client education: Disseminate information to prospective clients and ensure understanding of operations policy as well as training them on group leadership.
Loan book quality management: Ensure that all loans given are paid timely in compliance to policy and statutory requirements.
A link with the public: Liaise with local administration, maintain relationships with the public and portray company values at the marketplace.


Minimum Qualifications
Academic Qualifications: A Bachelor’s degree in Business related field.
Knowledge and Skills: Practical knowledge in Sales and Marketing, credit risk management and computer literacy a must.

Experience:
2 years’ experience in lending either in SME or Group preferably in a financial institution a must.

If you meet the specified criteria:
Drop your credentials (CV & Cover Letter) to a Faulu branch near you, (including 3 referees, one of whom must be a spiritual leader) addressed as below:


Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi


NOTE: All applications should reach us on or before 25th January, 2014.

Only shortlisted candidates will be contacted.

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