Protocol Officer

By Live Lover -

Job Title
Protocol Officer
Organizational Unit / Duty Station
Administration Department (Support Services), Eastern Africa and Indian Ocean Islands Regional Representation
Immediate Supervisor’s Title
Support Services Coordinator

Organizational context
The Secretariat of the International Federation of Red Cross and Red Crescent Societies (IFRC) is organized into four Business groups in Geneva and five Business Groups in the field, namely the Zone Offices for Africa, Americas, Asia and the Pacific, Europe, and Middle East and North Africa (MENA).

The Africa Zone Business Group is organized through regional representations covering the National Societies in Eastern Africa, Southern Africa, West Coast, Sahel and Central Africa as well as country representations in Ethiopia, Sudan, Republic of South Sudan, Chad, Niger, Somalia and Zimbabwe.

Job purpose
To provide administrative assistance to the department under the supervision of the Support Services Coordinator. 

The duties to be carried out require an in-depth knowledge of the Ministry of Foreign Affairs (MoFA) and Government as well as inter- agency affairs regarding protocol.  I.e. processing travel documents e.g. visas, permits.

Job duties and responsibilities
·         Provide assistance on matters of protocol and advice on any new policies that may impact on IFRC operations and relationships.
·         Liaise with relevant Government Ministries, departments and international staff members on matters relating to Residency, Entry Permits, Re-Entry Passes, Referred Visas and Entry Visas to and outside Kenya, Diplomatic Identification Cards for new staff, Staff Notification of arrivals and departures , renewal of Work Permits , Identification Cards for international staff and their dependants as well as other diplomatic issues and processes.
·         Build diplomatic and protocol networks within Kenya.
·         Meet and escort visiting VIP’s arriving at the airport.
·         Process and follow up with the relevant Government Ministries on visa requisitions for staff coming from countries with no Kenya diplomatic representation.
·         Brief new staff members on visa and immigration requirements of the Host Country
·         Process Drivers Licenses and renewals, Diplomatic License Plates, Personal Identification Number (PIN),
·         Process Pro 1B Form, Pro 1C and other shipping documents for duty free importation of goods.
·         Process transfer of vehicles; duty free to duty free and duty free to duty paid.
·         Document the management and collection of paperwork from the various Embassies, Government Ministries and departments or such forms that are required for the processing of visas and permits.
·         Maintain passport photo albums for all national and international staff in the Nairobi office.                                                   
·         Ensure that visas and permits are promptly processed, all details are duly completed on respective forms and the necessary forwarding letters are prepared and signed.
·         Maintain proper filing records for all protocol administration and provide weekly status updates on protocol requisitions. 
                                                                                                                        
Duties applicable to all staff
1.
Actively work towards the achievement of the Federation Secretariat’s goals
2.
Abide by and work in accordance with the Red Cross and Red Crescent principles
3.
Perform any other work related duties and responsibilities that may be assigned by the line manager

Position Requirements
Education
  Required
Preferred
University Degree in Public Relations/ Business Administration or a Social Sciences
x

Experience

Required 
Preferred
5 years or more experience in immigration and protocol, office administration, and any other relevant office support areas
x

Knowledge and Skills
Required 
Preferred
Advanced skills in computers (Windows, spread sheets, word processing and accounting packages)
x

Advanced verbal and written communication skills
x

Flexible and adaptable to changing working conditions
x

Good interpersonal  and customer care skills
x

High level of attention to detail
x

Ability to give and receive feedback
x

Ability to work independently
x

Ability to prioritize and meet deadlines
x

Ability to work extra hours if called upon to do so
x

Languages
Required 
Preferred
Excellent verbal and Witten English.
x

Good command of another IFRC official language (French, Spanish or Arabic)

x
Competencies and values


Collaboration and Teamwork
Communication
Judgement and Decision Making
National Society and Customer Relations
Building Trust
Empowering Others
Respect for Diversity
Integrity
Professionalism
Accountability
Submission of applications:

Applications should be submitted by email to hr.eastafrica@ifrc.org; to be received not later than January 23rd 2014.

Kindly note that due to large volumes of applications received:
1. Only e-mail applications will be accepted
2. Received applications will be short-listed on an on-gong basis
3. Only short listed candidates will be contacted


Comments

Post a Comment

Popular posts from this blog

Dispatch Manager

By Live Lover -
Our Client, a leading motorbike and three wheeler assemblers in Kenya seeks to recruit a  Dispatch Manager . The ideal candidate will be responsible for overseeing the scheduling, staging, tracking and reporting of the day's activities. He/she will also be in charge of recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred. Key Responsibilities Scheduling and assigning work crews, delivery vehicles and service equipment for the daily tasks  Receiving and preparing work orders and monitoring jobs in progress Informing staff about logistic problems or updates and handling questions or complaints from staff and clients Recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred Identifying items and containers of incoming and outgoing shipments and v...
Read more

Systems Developer

By Live Lover -
Image
Job Title Systems Developer Location Nairobi,KE Organization Name Information Systems Department Description Welcome aboard  Kenya  Airways!  Kenya Airways is truly the Prideof Africa. Our global network now reaches 59 destinations, 46 of which are spread across the  Africa  continent. With a modern fleet of  36 aircrafts, including four Boeing 777 series, makes us one the youngest fleets in  Africa . Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within  Africa  and around the world. At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential. Brief Description Development and Maintenance of reporting, ...
Read more

People Operations Administrator

By Live Lover -
Image
To apply click here Date: 30-Jul-2021 Location: Nairobi, Sub Saharan Africa, KE Company: British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connec...
Read more