Technical Support Officer

BACKGROUND
The mission of the international HIV/AIDS Alliance is to support communities in developing
countries to play a full and effective role in the global response to AIDS. The Alliance has, over
the years, developed and tested tools, methods and approaches that have been effective is
producing marked result as against the AIDS epidemic. The Alliance is therefore desirous to
make these tools, methods and approaches more readily available to broader communities
beyond those that belong to the nucleus Alliance family through providing technical support
to organizations in using these tools and approaches. The international HIV/AIDS Alliance is
hosted by KANCO.
The international HIV/AIDS Alliance is seeking to employ a suitable person for the Technical
Support officer
Title of Position: Technical Support Officer
Reports To: Technical Support Hub Manager
Location: Nairobi

Job Summary (Purpose of Position)
Responsible for the coordination and administrative systems supporting the efficient delivery of technical support and operations of the Hub. These include supporting in development of Hub technical support areas, coordinate and technical support assignments and projects, and outputs, and overall management of the Hub database.

To provide BASIC quality assurance and technical support in designing and delivering of technical assignments in the areas of sexual and reproductive health, including HIV/AIDS programming, SRH integration, and Global Fund (GF) Grants implementation and  documenting/compiling best practices and tool in these areas.

Conduct financial management oversight for consultancy assignments and projects including ongoing analysis of project expenditure; provide status reports and disbursement requests to  funding agencies and suppliers in collaboration with the KANCO accounts department; prepare purchase requisitions and follow up the status of procurement of services and liaise  with the KANCO Accounts department to ensure creditors are paid.

A. Major duties and responsibilities:
I. Management of technical support delivery
1. Provide support in designing and conceptualizing technical support assignments including drafting terms of reference for assignments.
2. Undertake to manage technical support identification and delivery processes.
3. Strengthen and ensure adherence to the Hub quality assurance protocols and processes.
4. Manage the Hub Technical Assistance Fund (TAF)
5. Undertake assignment monitoring, follow-up, and feedback management
6. Provide input into Hub annual work plans and other deliverables
7. Lead in the design, implementation and monitoring of the Hub’s comprehensive
Capacity Development Program combining professional development of consultants and strengthening the capacity of country partners in planning and managing of technical assistance.
8. Work with the Hub team to undertake a needs assessment of consultant and country partner capacity strengthening priority requirements

II. Support GF granting and SRH integration related activities
1. In consultation with the Hub Manager, support capacity development of GFTAM funded programs of work.
2. Identify priority GFATM grantees; design and implement relevant capacity
development initiatives to enhance GFATM grant performance.
3. In consultation with the Hub Manager, develop a pool of consultants to be engaged in Grant Management Solution (GMS) assignments in the region.
4. Providing technical input and support in the areas of SRH integration and HIV/AIDS programming, including providing basic quality assurance for assignments in these areas.
5. Documenting and/or compiling and disseminating SRH/HIV-AIDS best practices success stories, programing tools and resources.

III. Hub Business Development Support
1. Participate in developing and implementation of the Hub marketing strategy.
2. Conduct continuous market surveys and capture new business opportunities.3. Support in responding to request for proposals and developing proposals for both short
term and long term projects.
4. Review and updating the Hub team on ongoing business development activities.
5. Strategic selling: Articulate relevant Hub products and services to enhance Hub’s
visibility in the region.
6. Support in developing and managing strategic relationships with Hub partners within the region.
7. Support in reviewing and revising Hub’s marketing material and tools.

IV. Input and administration of knowledge management activities of T.S Hub
1. Manage the database of the consultants/T.S providers.
2. Input into knowledge management systems of the Hub.
3. Feed the BPU at the Alliance Secretariat with lessons learnt and best practices from the  TS provision in the region.
4. Support the promotion and marketing of the Hub and ensure that the hub is well  branded and the marketing items are available.

V. Administrative Support 
1. Provide oversight of administrative processes and systems.
2. Support in reviewing and revising TA and financial management systems and tools.
3. Provide oversight in the administration of contracts with T.S providers and Client  organizations and Service Level Agreements with Alliance Cos/LOs
4. Provide support in assessing security prior to technical support visit.

B. PERSON SPECIFICATION

a) Level of education:
University degree or equivalent in development related disciplines such as public health,  public administration, and other social sciences

b)Special training
 Program development and Management
 Monitoring and Evaluation
 Resource development (mobilization and utilization)
 Computer skillsc) Other competencies:
 Substantial knowledge of development issues and understanding of the SRH and HIV/AIDS issues in Eastern and Southern Africa region;
 Practical experience in human resources and financial management.
 Demonstrated success in identifying, managing, and closing complex, multi-year, technical proposals for bilateral and multilateral agencies
 Past experience managing relationships with funding agencies
 Excellent communications and presentation skills, and experience developing funding  proposals
 Experience with long-term funding cycles, strategic planning, goal setting, and  performance management
 Excellent administrative skills.
 Excellent interpersonal skills and the ability to relate to all levels of staff.
 Good written and oral communication skills.
 Good analytical and problem-solving skills.
 Good planning and organizational skills and the initiative to work with minimum  supervision
 Must be fluent in English and Kiswahili
 Previous work experience with international organizations is an advantage

d) Job experience:
At least 5 years increasingly responsible experience in the field of project management. /relevant work experience

How to apply
Interested candidates are encouraged to send their application letters with a detailed CV and
expected monthly remuneration indicating the position on the subject line to reach the address
below on or before 22nd June 2013. Kindly note that only shortlisted persons will be contacted.
Applications to be sent to the Human Resource Office ONLY via email: jobs@kanco.org.
Please do not attach certificates and testimonials at this point.