Card & E-Channels Officer

By Live Lover -

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.
We are looking for a dynamic, creative and self-driven experienced professional who will be responsible for support and administrative management of Card Management system, Mobile banking system and Internet Banking System and other systems managed by the unit

The Role

Specifically, the successful jobholder will be required to:
  • Ensure that all systems used by the Unit meet business needs as well as provide the required business reports at all times.
  • Identify and fix technical problems associated with systems and system failures.
  • Engage in software installation, upgrades, and system enhancements in collaborations with Vendors.
  • Maintain the required system configuration and parameterization by ensuring that change control procedures are maintained.
  • Ensure that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood as well as establish and maintain sound backup and recovery policies and procedures
  • Evaluate and assess technical requirements for systems implementation (needing) or requiring enhancements.
  • Housekeeping of client software installed in Card Centre i.e. deletion of unnecessary files, records etc.
  • Implementing and maintaining database security measures as well as applications tuning and performance monitoring
  • Comply with the regulations relating to transactions (e.g. Visa Rules and regulations)
  • Review of passwords changes and safeguard of key passwords in the safe

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:
  • A bachelor’s Degree in Computer Science or related field
  • Higher diploma in Computer science.
  • At least 5 years working experience with 2 years in an ICT environment.
  • Hands on experience in Cards and E-Business systems especially with MasterCard issuing and acquiring environment.  
  • Good communication skills, analytical and problem solving skills.
  • Project management skills.
  • Possess high level of integrity and commitment to work and be self-motivated
  • Detailed technical knowledge in IT, Cards & Plastics, e-banking and understand current trends.
  • General awareness of the bank’s operating procedures. 

How to apply: 

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below or send to jobs@co-opbank.co.ke by close on 6th April 2015
We are an equal opportunity employer. Only the short listed candidates will be contacted.
Please quote this reference on your application and on the envelope: CO/03/HRD/2015

The Head
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
NAIROBI

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