Intern - Information Technology (IT)

By Live Lover -

Vacancy Notice No: IOMSO/004/2012
Functional Title: Intern - Information Technology (IT)
Department: Information Technology & Communications
Duty Station: Nairobi (Kenya)
Duration of Assignment: 3 to 6 months

1.0 Background Information
The primary function of the Information Technology and Communications Unit (ITC) is to enhance the functions of the IOM Somalia Coordination office in Nairobi through providing daily technical support and troubleshooting of all computer systems with consideration to the needs and requirements of the mission.

2.0 Objective of the Assignment
Working under the overall supervision of the Chief of Mission and under the general supervision of the Resources Management Officer and the direct supervision of the Senior IT Assistant, the Intern will provide daily technical support and troubleshooting of all computer systems and networking with consideration to the needs and requirements of the mission.

3.0 Job Description:
• Implementation, management and maintenance of Information Technology and Communication services in the Mission.
• Providing onsite support in house systems in the Mission.
• Installation, configuration and upgrading desktop and laptop computers and software used in the Mission.
• Providing appropriate IT/Communication training to all users in the Mission.
• Maintaining necessary documentation for system maintenance and support procedures in the mission.
• Performing any other duties as required for time to time.

4.0 Personal Development:
Gain knowledge of IOM IT requirements and standards. Acquire technical knowledge in the area of Information Technology, including Network Maintenance and Support and Helpdesk Management.

5.0 Required Qualifications
• Diploma/Bachelor’s degree is software engineering and/or computer science.
• 6 months of experience in LAN/WAN networking environment

6.0 Required Skills and Competencies:
• Experience with HP/Compaq, IBM, Cisco and Siemon equipment
• Ability to design and configure networks
• Excellent communication and analytical skills.
• Computer skills: use of database software (Microsoft SQL and Access), Professional-level computer skills (Microsoft Office) which should entail development of macros and formulas in excel.
• Accuracy in handling and reporting data.
• Required IOM functional competencies: effective communicator, creative and analytical thinker, active learner, team player, and cross cultural facilitator.
• Able to work, independently in stressful conditions, dynamic and results driven.
• Fluency in both written and spoken English. Knowledge of Somali language is an added advantage.

Method of Application: Interested candidates should submit CV and a cover letter indicating the Vacancy Notice Number, with three professional references and contacts (email or telephone) to the:

International Organization for Migration (IOM),
Human Resources Department,
Gitanga Groove, off Gitanga Road
P.O. Box 1810 - 00606
Nairobi
Or send by email to: hrsomalia@iom.int

Closing date: 07 September 2012.
Only short listed applicants will be contacted

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