Office Administration & Customer Service Officer

Our Client is a fast growing training company with innovative and unique high end financial training products. They are seeking vibrant and motivated individual to fill in the following position.

OFFICE ADMINISTRATION & CUSTOMER SERVICE OFFICER
The office administrator and customer service officer will be responsible for the organization and co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.


Principal Accountabilities
• Ensuring smooth running of the office with uninterrupted supplies of stationery, petty cash and a well organized filing system
• Regular back-ups of all computers and management of antivirus
• Preparing payment vouchers
• Managing the messenger for timely and efficient delivery and receipt of materials
• Keeping an updated database of customers
• Managing all trainings events
• Handling customer queries
• Managing correspondence with trainers
• Managing social media presence
• Preparing market research reports

Key Qualifications and Experience
• Bachelors Degree in Business Administration or any related field.
• Above 3 years experience in a similar position
• Excellent communication skills
• Ability to work under pressure, attentive to detail and possesses good organizational and planning skills
• Enthusiastic and ability to work in a team. 


Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 22th August 2014 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees.

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