Programme Officer: Complaints Grievances Management

By Live Lover -
HelpAge International is a global network of not-for-profit organizations with a vision of a world where older people fulfill their potential to lead active, dignified, healthy and secure lives. To facilitate this
and in service to the older people, we seek to fill below vacancies in various projects and support
services.


The candidate will have a Bachelor’s Degree in development studies, social sciences or information
technology, 3 years’ work experience preferably with an NGO with at least one year in Northern
Kenya. He/she will have experience in working with Local NGOs, community mobilizations and
reporting.

Programme Officer: Complaints Grievances Management
National Position, based in Nairobi with frequent travel to Northern Kenya
Contract duration – 3 years

The Programme Officer – Complaints and Grievances under HSNP II will provide support to the
execution of the programme by managing data and information collected from the complaints and
grievances database. S/he will be responsible for following it up to ensure that NDMA has acted on it.
The candidate will have a Bachelor’s Degree in information technology, 3 years’ work experience
preferably with an NGO with at least one year in monitoring and evaluation. He/she will have
experience in data collection, processing, analysis, interpretation and management using various
database software as well as knowledge of data quality measurements, analysis methodologies and
reporting tools.

For more information, attached please find a detailed job description for these roles and the person
specifications.

To apply, send an updated CV and covering letter by 27th August, 2014 explaining how you meet the
criteria for the role. Please indicate the position you are applying for in the subject line of your email
and send to Regional Human Resources Coordinator on jobs.ewca@helpage.org
Only shortlisted applicants will be contacted.

HelpAge International is an Equal Opportunities Employer

Comments

Post a Comment

Popular posts from this blog

Dispatch Manager

By Live Lover -
Our Client, a leading motorbike and three wheeler assemblers in Kenya seeks to recruit a  Dispatch Manager . The ideal candidate will be responsible for overseeing the scheduling, staging, tracking and reporting of the day's activities. He/she will also be in charge of recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred. Key Responsibilities Scheduling and assigning work crews, delivery vehicles and service equipment for the daily tasks  Receiving and preparing work orders and monitoring jobs in progress Informing staff about logistic problems or updates and handling questions or complaints from staff and clients Recording and maintaining data related to the day's work load such as delivery confirmations, mechanical breakdowns, customer requests, charges and expenses incurred Identifying items and containers of incoming and outgoing shipments and v...
Read more

Systems Developer

By Live Lover -
Image
Job Title Systems Developer Location Nairobi,KE Organization Name Information Systems Department Description Welcome aboard  Kenya  Airways!  Kenya Airways is truly the Prideof Africa. Our global network now reaches 59 destinations, 46 of which are spread across the  Africa  continent. With a modern fleet of  36 aircrafts, including four Boeing 777 series, makes us one the youngest fleets in  Africa . Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within  Africa  and around the world. At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential. Brief Description Development and Maintenance of reporting, ...
Read more

People Operations Administrator

By Live Lover -
Image
To apply click here Date: 30-Jul-2021 Location: Nairobi, Sub Saharan Africa, KE Company: British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connec...
Read more