Manager - Microinsurance Operations

By Live Lover -
Introduction
The position reports to the General Manager – Bancassurance and Microinsurance. The jobholder will be responsible for developing and implementing operational framework for Linda Jamii project and also implementing efficient operations in existing Microinsurance business.

Minimum Requirements
Qualifications, Knowledge, Experience

University education

Professional certification in insurance such as ACII, FLMI, AIIK
Deep understanding of Microinsurance business customers, challenges and operations
At least 5 years experience in insurance, over 2 years at Assistant Manager Level



Job Specification
British-American Investments Company (Kenya) Ltd. (Britam) is one of East Africa’s leading financial services provider, offering life insurance, health insurance and property/casualty insurance products as well as unit trust, asset management and property investment. The company is listed on the Nairobi Securities Exchange.

As part of our growth strategy and to strengthen the team to achieve our ambitious performance objectives, we are seeking to fill the following positions with individuals who are proactive, self driven and who can apply their knowledge, diligence, and experience to contribute to the achievement of our mission which is to delight our customers with outstanding financial services.

Key Responsibilities

Ensure speed and efficiency of service delivery for Microinsurance operations

Liaise with IT Division to ensure maximum utilization of information technology to achieve excellent customer satisfaction through world-class operational efficiencies

Ensuring service level agreements with external customers and partners are put in place and are adhered to, while incorporating world-class best practice

Ensuring service level agreements developed and strictly executed with interfacing internal departments

Institute mechanisms for monitoring turnaround times and inculcate a culture of continuous improvement

Foster a culture of teamwork within the operational units with a view to maximizing operational efficiency and achieving the organization’s objectives

Ensure compliance with regulatory and statutory requirements where applicable


How to apply:

For a detailed Job Description and how to apply, please visit http://careers.britam.co.ke

Only shortlisted candidates will be contacted.

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