Patient Services Coordinator

Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit institution that provides tertiary- and secondary-level healthcare services. Established in 1958 and currently a 300 bed facility, the Hospital was upgraded to a tertiary level teaching hospital in order to respond to the health care needs of the people of East Africa. AKUH, N is a premier provider of ambulatory care and quality in-patient services, including critical care. The University Hospital focuses on providing high quality care, and supports postgraduate medical education in all major clinical specialties. Patients treated at the University Hospital benefit from a team-based approach that ensures a high level of quality care. Aga Khan University Hospital, Nairobi invites applications for the position of Patient Services Coordinator

Responsibilities

​The incumbent will: apply all functional computer applications to process daily front office transactions at compliance level standards within 30 days of introduction as a cashier, maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system update data and records in the computer system account for and balance all monies collected from patients on daily basis look in the computer system and verify and confirm credit services that are applicable to corporate employees as per the account entitlement details check and verify patient data in the computer system and bill the correct patient for the right services and collect the right amount of payment for the services verify that all benefits for corporate employees are billed as per SMART CARD entitlement assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care

Requirements

​Applicants should: have a diploma in Front Office Administration or Business Administration have two years' working experience  in a busy front office preferably in a service oriented industry be proficient in computers show proficiency in handling, counting and recording cash & cash transactions have excellent Customer Service & people skills have good communication & interpersonal skills

To Apply

Applications together with detailed Curriculum Vitae, names of three professional referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to, The Coordinator HR, Outreach Division Aga Khan University Hospital, Nairobi. P. O. Box 30270-00100, NAIROBI. Or by email to hr.recruitment@aku.edu Your email application should have the position title as the subject e.g. Patient Services Coordinator – Nairobi Applications by email are preferred. Only short listed candidates will be contacted Applications should be submitted latest by May 31, 2013.