IT Intern

SCOPE OF WORK:
The IT Intern is responsible for assisting and facilitating the installation, configuration, staff training and operations of IT activities in IRC Nairobi office. 
Specific Responsibilities
(1) Installation & Configuration of:
  • Desktop/laptop hardware and software, and peripherals.
  • Local Area Network, wireless network, peer-to-peer or client server architecture, as appropriate.  
  • Windows 2000/2003 operating system, Domain and essential network services. 
(2) Maintenance, Repair & Security:
  • Perform preventative maintenance on all IRC computers and network resources.
  • Perform backup for office/individual users. Update appropriate network security procedures to safeguard system from physical harm, viruses, unauthorized users and damage to data.
  • Maintain IRC computer software/hardware inventory ensuring accuracy.
  • Monitor the utility and service of Internet and network systems in IRC Nairobi, Mogadishu, Garowee and Galkacy and ensure that all bills are paid.  Work with the IT Officer in the office to ensure that all issues around IT are handle efficiently to meet the needs of the staff
QUALIFICATIONS AND EXPERIENCES
  • College Degree in Computer Science or equivalent technical work experience.
  • PC Support experience, A+ Certification desired. 
  •  One year experience desired
  • Outlook experience required, Exchange 2000 experience desired.
  • Experience installing, configuring and managing both wired and wireless LAN, and firewalls.
  • Excellent communication and interpersonal skills required.            
  • Ability to lift and carry 50 pounds from floor to a standard desktop. 

International allowances are not available for this position.  
IRC leading the way from harm to home. 
IRC is an Equal Opportunity Employer.
 IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

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