IT Assistant

By Live Lover -

The African Population & Health Research Center (APHRC) invites applications for the position

IT Assistant to provide IT support to its Operations.
Key Responsibilities
Set-up, configure and deploy hardware and software as per IT Manager’s request.
Handle users’ requests to install/move/add/change of PC hardware and software
To install and update PC’S and Laptops Anti Viruses.
Help in setting up presentations and telephones.
Assist systems administrator run daily back ups.
Assist staff in printing issues and resolve various IT issues.
Assist staff in archiving emails and show them the best way to archive their files.
Making sure that all field office systems are running smoothly
Fix faulty equipment or seek assistance from IT Manager when need arises
Work alongside the IT Team to ensure implementation of asset management system.
Compile all IT systems documentation.

Essential Skills
Diploma in IT from a recognized institution.
2 years of relevant experience (user support) in a busy office.
Technical knowledge of Microsoft Windows and Microsoft Office.
PC & Network troubleshooting skills
Good planning and organizational skills.
Excellent interpersonal skills.
Basic web hosting skills; Online Control Panel administration.

 Desirable Skills:
Time management, with multiple priorities;
Detail oriented, and courteous;
Ability to work independently, set priorities, juggle tasks, meet deadlines;
Initiative and innovation in assessing situations and troubleshooting.

Interested candidates are encouraged to apply enclosing a detailed CV, quoting current and expected
salary and providing contact details of three referees to the address below by February 11, 2013. Only
short listed candidates will be contacted.

Please indicate the position y ou are applying for on the envelope or on the subject line for those
applying by email ( jobs@aphrc.org).

The Human Resources Officer
African Population and Health Research Center Inc.
P.O. Box 10787-00100 GPO, Nairobi
www.aphrc.org

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