Entry Clearance Assistant

OFFICE NOTICE NO. 32/13 – VACANCY – A1(L) 

 

TO: ALL STAFF, INCLUDING DFID, BRITISH COUNCIL, BPST (EA) & BATUK & OTHER DIPLOMATIC MISSIONS

A vacancy has arisen at the British High Commission for an Entry Clearance Assistant. The BHC consists of 360 employees with a wide variety of experience and job roles, representing 14 government departments working within Kenya and Somalia.  The aim of the BHC is to help “build a more stable and prosperous Kenya”, and support British nationals who visit or live in Kenya. The job is graded at A1L for which the current salary scale starts at KShs.93,000/- per month before deduction of tax.  Where the jobholder is not liable to Kenyan tax the scale will be abated under HM Treasury rules and starts at Ksh.71,228/- per month to take account of the tax they would have paid.

The Role

Our Visa Section team is committed to providing a first class service, and is expected to be flexible, balancing the need for a high level of customer service with the requirement to maintain the integrity of the immigration control. We are at the forefront of innovation, always prepared to react positively to change and try new ways of working.  The team in Nairobi is now the main processing hub for applications from East and Central Africa and responsible for processing applications from Kenya, Tanzania, Uganda, Rwanda, Democratic Republic of Congo and Seychelles.  The Visa Section has a vacancy at A1(L) level commencing immediately.  The successful applicant will be recruited on a two year renewable contract.

Key Responsibilities:

Duties and responsibilities will include:

·       To quickly and accurately enter all the details on the visa application form onto a computerised database and complete relevant checks on visa applications;

·       To correctly print, pack, label and despatch all decisions and supporting documents to the relevant visa application centre;

·         To ensure that all registry procedures are correctly followed and all visa files are filed away on a daily basis;

·         To undertake verification checks following the correct procedure making telephone calls as required and accurately recording evidence on Document Verification Reports.

·         To assist with correspondence and undertake any other tasks deemed appropriate to support the Visa Section team.

Required Skills:

The skills we are looking for:

·         Be computer literate with accurate typing skills of at least 25 words per minute;

·         Be able to complete tasks accurately, to an agreed standard and within set deadlines;

·         Treat everyone with consideration and respect, regardless of work pressure;

·         Flexible and willing to support colleagues when they are under pressure;

·         Speak clearly and convey information confidently and accurately in English;

·         Be able to write straightforward information clearly and accurately in English;

·         Seek to improve existing skills and develop new ones and contributes to improvements in working practices;

·         Be a good team player;

·         Fluency in an additional language, particularly Amharic, Somali or Tigrinya would be advantageous.

Key Competencies:

• Working with Others - Treats others with consideration and respect.  Works effectively and supportively with colleagues, both individually and in teams.
• Communicating - Provides information clearly and concisely.  Willing to express own views and contribute to team discussions.
• Customer Focus - understands and focuses on customer needs.

  §   Delivering Results - Demonstrates the skills and motivation to complete all tasks competently, accurately and on time. Solves problems within own area of responsibility but knows when to seek guidance.

Application:

The British High Commission has appointed Brighter Monday.com to process job applications for this position. However, the British High Commission will arrange interviews and expects no fees to be paid to anyone.

Applicants must have the right to live and work in Kenya.

The selection process will include typing and written tests and a competency based interview.

Applications – (CV plus completed application form) clearly marked: - “A1(L) Entry Clearance Assistant” Vacancy should be forwarded to Brighter Monday through the following link:-

http://www.brightermonday.co.ke/73740

 You can access the job profile and BHC application form by visiting our website www.gov.uk/world/kenya.

Applications should be received on or before 5.00 pm on 23^rd July, 2013.

The British High Commission is an equal opportunities employer. Recruitment and staff management is conducted without regard to gender, race, ethnicity, religion or disability provided candidates are able to meet the requirements of the position advertised.