Public Information Assistant

By Live Lover -

ORGANIZATIONAL LOCATION:
UNON/UNIC
DUTY STATION:
Nairobi
FUNCTIONAL DESIGNATION:
Individual Contractor: Public Information Assistant (PIA)
JOB OPENING NUMBER
GS-13-35
TYPE OF CONTRACT
SSA
DURATION
5 Months (3 days a week)
CLOSING DATE:     
 31/7/2013

ORGANIZATIONAL SETTING AND REPORTING
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This post is located in the United Nations Office at Nairobi, United Nations Information Centre (UNIC) at the Nairobi duty Station.

DUTIES AND RESPONSIBILITIES
Under the direct supervision of the Chief of Visitors Service, the incumbent will be responsible for the following tasks:
Conduct tour of the United Nations Office at Nairobi
·         Explain the structure and current functions of the United Nations as well as rules of procedure   of the Principal Organs of the United Nations and subsidiary bodies.
·         Describe recent actions taken by United Nations bodies, especially UNEP and UN-Habitat and statements made by them or by the Secretary-General.
·         Answer questions, precisely and diplomatically, concerning political, economic, and social matters connected with the work of the United Nations.
·         Provide historical information regarding UNON and its buildings, including the significance of gifts donated by Member States and by other entities.
·         Observe visitors' behavior and traffic on the tour route and report any security and safety concerns.

Conduct Special Tours
·         Special tour groups include new UN recruits, delegates, military personnel, visiting affiliates such as NGOs and corporate executives, VIP guests, students from elementary to graduate level, and people with disabilities.
·         Provide information adapted to the various cultural backgrounds, educational levels, and special interests of the groups visiting.

Special Assignment
·         Trains new PIAs in languages other than English, if a senior PIA is not available in that language.
·         Evaluate non-English language skills of new candidates, if a senior PIA is not available in that language.
·         Perform other special duties, i.e. dispatches groups; takes reservations of language tours in languages other than English via phone and in person; provides visitors with information regarding the tour operation; and monitor the tour route for any problems that might occur.

Preparatory Work
·         Attend briefings provided by the Visitors’ Service in order to keep abreast of current developments and gets guidance on how to address certain issues.
·         Review press releases and other official UN information material for information.
·         Maintain up-to-date knowledge of events relating to political, security, humanitarian, human rights and development issues by monitoring daily situation reports as well as local and international news.
·         Request and attend special briefings from high-ranking UN officials/experts on specific UN-related issues.
·         Prepare tours in languages other than English.
·         Perform other duties as may be assigned.

COMPETENCIES:
  • Professionalism: Demonstrates up-to-date knowledge of current international issues and ability to explain them in clear and simple language; excellent understanding of the United Nations history, structure, development and priorities. Ability to diplomatically handle sensitive questions.
  • Communication:  Speaks clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
  • Teamwork:  Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
  • Planning & Organizing:  Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; Uses time efficiently.

Qualifications
Completion of secondary education is required. Supplemental courses in the field of public relations, marketing, communications, or other relevant field are desired.

Experience
A minimum of three years of experience in public communication or related area desirable.

Language Requirement
English and French are the working languages of the United Nations Secretariat. For the position
advertised,  fluency in oral and written English is required.  Knowledge of German, Korean or Swedish is desirable.

Interested candidates may apply by submitting detailed curriculum vitae in English, and a duly completed United Nations Personal History form (available at http://www.unon.org/docs/P11.doc).
Email: un.tours@unon.org

Please quote;
Functional Title and Job Opening Number (GS-13-35) in the Subject of the e-mail.

Applications received after the deadline (31/7/2013) will not be considered.


UNEP, UNHABITAT and UNON do not charge a fee at any stage of the recruitment process. If you have any questions concerning persons or companies claiming to be recruiting on behalf of these offices and requesting the payment of a fee please contact:  recruitment @unon.org

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