Public Information Assistant
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ORGANIZATIONAL
LOCATION:
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UNON/UNIC
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DUTY STATION:
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FUNCTIONAL
DESIGNATION:
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Individual Contractor:
Public Information Assistant (PIA)
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JOB OPENING NUMBER
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GS-13-35
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TYPE OF CONTRACT
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SSA
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DURATION
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5 Months (3 days a
week)
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CLOSING DATE:
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31/7/2013
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ORGANIZATIONAL SETTING AND
REPORTING
The
United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the
Secretary-General. We support programme implementation of the UN Environment
Programme (UNEP) and the UN Human Settlements Programme (UN-HABITAT) globally,
as well as other UN offices in Kenya Nairobi ,
United Nations Information Centre (UNIC) at
the Nairobi
DUTIES AND RESPONSIBILITIES
Under
the direct supervision of the Chief of Visitors
Service, the incumbent will be responsible for the following tasks:
Conduct tour of the United Nations
Office at Nairobi
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Explain the structure and current functions of the United Nations as
well as rules of procedure of the
Principal Organs of the United Nations and subsidiary bodies.
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Describe recent actions taken by United Nations bodies, especially UNEP
and UN-Habitat and statements made by them or by the Secretary-General.
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Answer questions, precisely and diplomatically, concerning political,
economic, and social matters connected with the work of the United Nations.
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Provide historical information regarding UNON and its buildings,
including the significance of gifts donated by Member States and by other
entities.
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Observe visitors' behavior and traffic on the tour route and report any
security and safety concerns.
Conduct Special Tours
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Special tour groups include new UN recruits, delegates, military
personnel, visiting affiliates such as NGOs and corporate executives, VIP
guests, students from elementary to graduate level, and people with disabilities.
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Provide information adapted to the various cultural backgrounds,
educational levels, and special interests of the groups visiting.
Special Assignment
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Trains new PIAs in languages other than English, if a senior PIA is not
available in that language.
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Evaluate non-English language skills of new candidates, if a senior PIA
is not available in that language.
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Perform other special duties, i.e. dispatches groups; takes
reservations of language tours in languages other than English via phone and in
person; provides visitors with information regarding the tour operation; and
monitor the tour route for any problems that might occur.
Preparatory Work
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Attend briefings provided by the Visitors’ Service in order to keep
abreast of current developments and gets guidance on how to address certain
issues.
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Review press releases and other official UN information material for
information.
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Maintain up-to-date knowledge of events relating to political,
security, humanitarian, human rights and development issues by monitoring daily
situation reports as well as local and international news.
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Request and attend special briefings from high-ranking UN
officials/experts on specific UN-related issues.
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Prepare tours in languages other than English.
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Perform other duties as may be assigned.
COMPETENCIES:
- Professionalism: Demonstrates up-to-date knowledge of current
international issues and ability to explain them in clear and simple
language; excellent understanding of the United Nations history,
structure, development and priorities. Ability to diplomatically handle
sensitive questions.
- Communication: Speaks clearly and effectively; listens to others, correctly
interprets messages from others and responds appropriately; asks questions
to clarify, and exhibits interest in having two-way communication; tailors
language, tone, style and format to match audience; demonstrates openness
in sharing information and keeping people informed.
- Teamwork: Works collaboratively with colleagues to
achieve organizational goals; Solicits input by genuinely valuing others’
ideas and expertise; Is willing to learn from others; Places team agenda
before personal agenda; Supports and acts in accordance with final group
decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility
for team shortcomings.
- Planning & Organizing: Develops clear goals that are consistent
with agreed strategies; Identifies priority activities and assignments; Adjusts
priorities as required; Allocates appropriate amount of time and resources
for completing work; Foresees risks and allows for contingencies when
planning; monitors and adjusts plans and actions as necessary; Uses time
efficiently.
Qualifications
Completion
of secondary education is required. Supplemental courses in the field of public
relations, marketing, communications, or other relevant field are desired.
Experience
A
minimum of three years of experience in public communication or related area
desirable.
Language
Requirement
English and
French are the working languages of the United Nations Secretariat. For the
position
advertised,
fluency in oral and written English is
required. Knowledge of German, Korean or Swedish is
desirable.
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Interested
candidates may apply by submitting detailed curriculum vitae in English, and
a duly completed United Nations Personal History form (available at http://www.unon.org/docs/P11.doc).
Email: un.tours@unon.org
Please quote;
Functional
Title and Job Opening Number (GS-13-35)
in the Subject of the e-mail.
Applications
received after the deadline (31/7/2013) will not be considered.
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UNEP, UNHABITAT and UNON
do not charge a fee at any stage of the recruitment process. If you have any
questions concerning persons or companies claiming to be recruiting on behalf
of these offices and requesting the payment of a fee please contact: recruitment @unon.org
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