Relationship Manager – Quality

Job vacancy: Relationship Manager – Quality (RM)

PharmAccess Group

The PharmAccess Group is dedicated to affordable access to quality health care in Africa, by stimulating investments through partnerships with the private sector and government institutions.  This group of non-profit organizations has a shared goal, working towards achieving inclusive health care for Africa. In doing so, we contribute to healthier populations and social and economic development.

Our integrated approach consists of complementary initiatives that aim to increase investments and resources, efficiency and effectiveness within the healthcare system. By combining standards for quality improvement (SafeCare), loans for healthcare providers (Medical Credit Fund), health plans (health insurance), mHealth, in-depth impact research and advocacy, we simultaneously stimulate the demand for and supply of health care for the informal sector.

The approach of PharmAccess Group has helped shape the agenda for health financing and delivery, as evidenced by recognitions by the UN, the G20, the World Economic Forum and the OECD. PharmAccess Group has offices in Kenya, Tanzania, Nigeria, Namibia, Ghana and the Netherlands.

The PharmAccess Group is a growing and vibrant organization working with a network of over 2,000 health facilities in 47 Counties in Kenya. In order to meet the growing demand for PharmAccess initiatives in Kenya, we are looking to hire suitable candidates to fill the position of Relationship Manager – Quality.  

Relationship Manager – Quality (2 positions)

The RM will oversee and support all PharmAccess programs in any of the 47 counties as well as represent PharmAccess Group in all issues relating to our programs in the county. The RM is also responsible for business development in the county. The RM will play a key role in partner relations and will manage implementing partners in the county.

Specific responsibilities

Develop county specific work plans in line with the national program objectives.  

Develop quality improvement plans and follow up implementation.

Plan and implement trainings for health facilities participating in PharmAccess initiatives.

Provide support to Technical Assistance partner staff and health facilities to strengthen their capacity to deliver on PharmAccess programs.

Develop and manage supportive relationships with facilities and other key stakeholders

Represent PharmAccess in health forums at county and national level

Skills and Qualifications

Essential

Minimum Nursing/clinical officer/health related degree or equivalent preferred but individuals with experience in leading a quality improvement program can be considered.

Ability to work well under pressure and with minimal supervision.

Strong interpersonal skills and ability to establish strong working relationships with partners

Good analytical skills and ability to plan strategically.

Excellent networking and representation skills.

Excellent verbal and written skills in English and Kiswahili.

Excellent report writing skills and strong organizational ability required.

Willing to travel regularly sometimes within remote areas.

Desirable

At least three years experience in the health sector with management experience.

Experience in quality improvement programs.

Experience in data collection, analysis and presentation.

Experience in skills transfer through training and mentoring.

Experience in the use of Web-based databases and spreadsheets (e.g. Excel).

Donor reporting.

This is a challenging opportunity for a dedicated and highly motivated professional. If you would like to join us, please submit your application to vacancies@pharmaccess.or.ke, quoting the position in the email subject matter. Deadline for application is 1 May 2015.

PharmAccess is an equal opportunity employer. For more information on our work please visit www.pharmaccess.org