Travel Assistant

By Live Lover -
A newly established travel firm is looking to employ an IATA qualified Travel Assistant.

 The person
1. Should have experience in both ticketing and tours
2. Should be computer literate.
3. Should have good typing skills.
4. Should have good phonetics.
5. Should posses Excellent verbal and written communication skills.
6. Must be able to present him/her self professionally.
7. Should possess excellent Customer Care skills.

The successful applicant will be responsible for the following key result areas:
1. Handle the making of quotations, itineraries both in and outbound.
2. Timely respond to all email inquiries and ensure follow up to all requests thereafter.
3. Make Hotel and travel reservations.
4. Ensuring clients are well briefed on visa and health requirements.
5. Ensuring Timely communication to clients in case of any changes in their schedules.
6. Treating clients with passion since they are the business.
7. Keep proper records in the system.
8. Make and answer calls.
9. Manage the front office.
10. Any other duties as may be assigned from time to time.

 Qualifications:
1. Diploma in IATA.
2. A minimum of 5 years work experience in a similar position.
3. Be computer Literate.
4. Excellent verbal and written communication skills.

Starting Salary will be 30,000 on a probation period of 3 months.

All qualified candidates should send their applications including three referees, detailed CV's together
with relevant academic/professional testimonials to info@wabilsafaris.co.ke or wabil_insure@yahoo.com

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