Customer Care Intern

By Live Lover -

Job Description
Our client in FMCG Company is seeking to recruit a Customer Care Intern to join their dedicated team.
Duties and Responsibilities
• Identifying needs; assessing interests; explaining the products and options.
• Identifies business opportunities by researching prospects and identifying key decision-makers.
• Develops and maintains strong relationships with customers by providing support, information, and guidance
• Provides excellent customer service by responding to customer inquiries, questions, and concerns.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Performs other related duties as assigned.

Qualifications
• Degree/Diploma in Customer care, PR or any business related course
• At least 1 years of experience in a busy institution
• Good communication skills
• Attention to details.
• Excellent communications skills both verbal & written.
• Fluent in English & Swahili
If qualified kindly send your CV to jobs@jantakenya.com clearly indicating ‘Customer Care Intern’ on the subject
line by 20th February, 2015. Do not attach any certificates.
Only shortlisted shall be contacted.

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